Our stones are crafted from premium Moissanite — a lab-created gemstone celebrated for its exceptional brilliance, clarity, and durability.

Designed to closely resemble the luxurious look of natural diamonds, Moissanite delivers stunning sparkle at an affordable price, without the environmental concerns & unethical practices often associated with mined stones.

Because Moissanite is ethically created in controlled environments, it offers a more responsible and sustainable alternative without compromising on beauty or quality.

Each stone is carefully selected to ensure a radiant finish made to shine for years to come.

We are committed to ethical sourcing and thoughtful craftsmanship, so you can wear your jewelry with confidence—knowing it was created with care, integrity, and respect by the people who made it.

Moissanite and diamonds are both high-quality gemstones, but they differ in several key ways.

1. Moissanite displays more rainbow-like sparkle than a diamond.

2. It ranks just below diamond in hardness at 9.25 on the Mohs scale (compared to diamond’s 10).

3. To the naked eye, both stones appear very similar and are often indistinguishable without close inspection.

4. Moissanite provides excellent value, typically costing significantly less than a diamond of similar appearance.

Because of this, it has become a popular choice for those who want beauty, durability, and smart affordability in one stone.

No, our jewelry is designed with quality materials to prevent that from happening.

The “green finger” effect typically comes from low-quality metals reacting with moisture or skin chemistry. Our pieces are made with 925 sterling silver and finished with a protective layer of Rhodium plating, which helps create a barrier between the metal and your skin.

This means our jewelry is skin-friendly, tarnish-resistant, and crafted to maintain its finish with proper care.

Each piece from Promise Stone Jewels is handcrafted with care, a process that takes approximately 1 to 3 days.

Delivery time varies depending on the product ordered. Most items arrive within 10 to 14 business days.

You will be notified of any delays. These are estimated timeframes may be affected by factors such as material availability, order volume, and shipping destination.

If you have any questions about your order’s expected delivery date, you can contact us using our contact form, and we'll be happy to help!

Your satisfaction is our #1 priority. If your jewelry isn’t quite perfect, you can return it within 30 days of delivery in its original condition for a refund or exchange — completely stress-free.

We take pride in offering more than just exquisite gems—we provide an experience built on trust and confidence.

For more details, please refer to our Refund Policy.

Once your order has been processed and shipped, you’ll receive a confirmation email with your tracking number and a link to track your package in real time. You can use this link at any time to see the latest updates on your delivery status.

We aim to process and ship orders within 24-72 hours of placement.

If you haven’t received a tracking email or need additional assistance, feel free to contact our customer support team using our contact form and we’ll be happy to help!

We’re happy to help! If you don’t see your question answered here, please feel free to reach out to us by email:

PromiseStoneJewels@gmail.com

Or you can also fill out our contact form and someone from our team will get back to you as soon as possible!